Privacy policy

Privacy Policy

At EderHaize, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase products such as Shorts, T-Shirts & Tops, and Two-Piece Sets. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This may include:

  • Personal Identification Information: Your full name, billing and shipping address, email address ([email protected] for inquiries), and payment details (processed securely through third-party payment gateways).
  • Order Information: Details of products purchased, order history, and transaction records.
  • Technical Data: IP address, browser type, device information, and cookies (as described in our Cookie Policy) to enhance site functionality and analyze trends.

2. How We Use Your Information

We use your data solely for the following purposes:

  • Processing and fulfilling your orders, including shipping and delivery.
  • Communicating with you about your order status, returns, or customer service inquiries via email ([email protected]).
  • Improving our website, product offerings, and user experience.
  • Complying with legal obligations and preventing fraud.

We do not use your information for marketing purposes without your explicit consent, and we never sell or share your data with third parties for their own marketing.

3. Data Storage and Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of sensitive data (e.g., payment details) during transmission using SSL/TLS protocols.
  • Secure servers with restricted access and regular security audits.
  • Limited retention of data—only as long as necessary to fulfill orders and comply with legal requirements (typically up to 5 years after your last purchase).

While we strive to protect your data, no online transmission is completely secure. We encourage you to take precautions, such as using strong passwords and keeping your device secure.

4. Data Sharing and Disclosure

We may share your information only with trusted third parties who assist us in operating our business, such as:

  • Payment processors (e.g., Stripe, PayPal) for transaction handling.
  • Shipping carriers (e.g., FedEx, UPS) for order delivery.
  • Legal authorities if required by law or to protect our rights.

These third parties are contractually obligated to protect your data and use it only for the specified purposes.

5. Your Rights

Under applicable international privacy laws (including GDPR and CCPA), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Objection: Object to the processing of your data for certain purposes.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking

Our website uses cookies to improve functionality, analyze traffic, and personalize your experience. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

7. International Transfers

If you are located outside the country where our servers are based, your data may be transferred and processed internationally. We ensure that such transfers comply with applicable data protection laws, including Standard Contractual Clauses where necessary.

8. Children's Privacy

EderHaize does not knowingly collect personal information from children under the age of 16. If we become aware that a child has provided us with data, we will delete it immediately. Please contact us at [email protected] if you believe this has occurred.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us at:

Email: [email protected]

We are dedicated to addressing your inquiries promptly and transparently.