Shipping policy

Shipping Policy

Thank you for shopping at EderHaize. We are committed to delivering your order of Shorts, T-Shirts & Tops, and Two-Piece Sets in a timely and secure manner. Please review our shipping policy below for important details.

Shipping Method

We offer one standard shipping option for all orders. This method ensures reliable delivery to your address. Please note that we do not provide expedited or express shipping at this time.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and your delivery location. The exact cost will be displayed at checkout before you complete your purchase. There are no free shipping promotions or waivers available.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery typically takes 5–10 business days from the date of shipment, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or weather conditions.

Order Tracking

Once your order is shipped, we will send a tracking number to the email address you provided. You can use this number to monitor your package’s progress. If you do not receive tracking information within 5 business days of placing your order, please contact us.

Shipping Address

Please ensure your shipping address is accurate and complete. We are not responsible for delays or losses caused by incorrect or incomplete addresses. If you need to update your address after placing an order, please email us immediately at [email protected].

International Shipping

We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Please check your local regulations before placing an order.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue. Please retain all packaging and items for inspection if needed.

Contact Us

For any questions or concerns regarding your shipment, please email us at [email protected]. We aim to respond within 24–48 business hours.